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자료 필터
자료유형
발행연도
2012 ~ 2025
2012 2025
키워드
언어
전체 83건 중 61번부터 70번까지의 결과를 표시합니다.
2016
Article
Frontline Employee Customer-Oriented Attitude in the Presence of Job Demands and Resources: The Influence Upon Deep and Surface Acting
- Yoo, Jaewon (Jay) ;
- Arnold, Todd J.
- 2016-02
- Journal of Service Research
- SAGE PUBLICATIONS INC
2015
Article
Sales Control Systems and Behavioral Responses: Mediating Role of Regulatory Focus and Moderating Role of P-O Fit
- 2015-04
- 아시아마케팅저널
- 한국마케팅학회
2014
Article
Customer orientation, engagement, and developing positive emotional labor
- Yoo, Jay Jaewon ;
- Arnold, Todd J.
- 2014-12-10
- Service Industries Journal
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Article
The effect of communication practice on deviance among Korean salespeople: The mediating role of intrinsic motivation
- Yoo, Jaewon (Jay) ;
- Flaherty, Karen ;
- Frankwick, Gary L.
- 2014-09
- Journal of Business Research
- ELSEVIER SCIENCE INC