대의마케팅에서 휴먼관심프레이밍이 소비자의 구매의도에 미치는 영향 : 부정적 감정과 감정이입 효과를 중심으로

The Effect of Human Interest Framing in Cause Related Marketing (CRM) on a Consumer’s Purchase Intention Mediated by Negative Emotions and Empathy

초록

This study examined the effect of message framing in CRM (Cause Related Marketing)ad on a consumer’s emotion to the needy, and how his/her emotion is associated with purchase intention to buy a product engaged in social cause. The experiment manipulated human interest framing as low and high in CRM ads. The result showed the subsequent path model how a consumer negative emotion driven by human interest framing was connected to purchase intention through empathy.

키워드

대의마케팅 • Hunman Interest Framing • 부정적 감정 • 감정이입 • 구매의도Cause Related Marketing (CRM) • Human Interest Framing • Negative Emotions • Empathy • Purchase Intention
제목
대의마케팅에서 휴먼관심프레이밍이 소비자의 구매의도에 미치는 영향 : 부정적 감정과 감정이입 효과를 중심으로
제목 (타언어)
The Effect of Human Interest Framing in Cause Related Marketing (CRM) on a Consumer’s Purchase Intention Mediated by Negative Emotions and Empathy
저자
조승호Lim, Jun-Sang
발행일
2011-04
저널명
한국광고홍보학보
13
2
페이지
254 ~ 277