Development of practical guidelines for healthcare process mining

초록

Process mining techniques have been widely adopted in many areas such as manufacturing, logistics, and financial services. Although existing application cases of healthcare process mining have been published, practical and detailed guidelines for applying the process mining techniques in healthcare sector are needed due to the characteristics of complex healthcare processes. This paper presents practical guidelines for healthcare process mining, which include an overall architecture, general framework, and detailed procedures and principles for healthcare process mining approach. We have successfully applied the proposed guidelines to several cases in the healthcare sector. The guidelines proposed in this paper are expected to contribute to healthcare process improvement and optimization. © 2018, ICIC International. All rights reserved.

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