ICT AND CULTURE FOR EMPATHETIC LEADERSHIP: The Case Study of Samsung Electronics in South Korea

초록

South Korea's economic rise and social transformation in recent decades is one of the great success stories in development, and this pathway is in line with the case of Samsung Electronics, as one of the leading global ICT corporations. However, previous studies focusing on the economic dimensions have reduced the scope for non-economic values to sustainability. Since the microfoundation of the firm has not received adequate attention, a qualitative historical review comes up with a new framework for organizational performance in the latecomer context. The advent and effect of ICT development and dynamics of cultures can be explored via the Samsung case, which efficiently demonstrates the role of the global value chain, empathetic entrepreneurship, and human resource development for creative accomplishments. The results show that the changing context and the preemptive action of the firm are critical for reformulating the mechanism for greater organizational commitment and that the developmental vision needs to be reset by balancing three key variables. It lays out an initial springboard for innovative transformation by filling the gaps between the economic and social dimensions as well as the global and local ones, with the appropriate options for exploration and experimentation.

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