중소기업 지식경영의 기반요인이 기업성과에 미치는 영향에 관한 실증연구

초록

This paper attempts to find out the founding factors for the successful knowledge management in small and medium firms and to empirically analyze how such factors affect the firm performance using knowledge application and diffusion as mediating factors. The empirical test shows that organizational culture, reward systems and information systems positively affect the knowledge application and that CEO and organizational culture significantly affect the knowledge diffusion. The knowledge application positively affects the knowledge diffusion and as the mediating factors, the knowledge application and diffusion positively affect the firm performance. This study implies how the small and medium firms introduce and apply the knowledge management based on their characteristics. Also, it suggests the government's strong support plays an important role in the application and diffusion of knowledge management of small and medium firms because they are insufficient in terms of human and physical resources. Finally, it suggest how the small and medium firms create the expected performance by utilizing the knowledge management through the organization learning activities.

키워드