이모티콘의 지속적 사용의도에 영향을 미치는 요인에 관한 연구:모바일 메신저 서비스를 중심으로

A Study on Factors Affecting Continuous Usage Intention of Emoticon:Focused on Mobile Messenger Service
  • 이소라; 
  • 장정빈; 
  • 김광회; 
  • 최정일

초록

Mobile instant messaging (MIM) has been widely used in modern society due to its portability, speed and ease of use. In addition to simple text-based messaging, mobile instant message has now expanded to include graphics, images, and video. Many instant message service providers attempt to differentiate their service by providing an unique emoticon. Therefore, understanding the factors that affecting the continuous usage of emoticon is essential to capture users’ interest. There is relatively little study on emoticon in information systems field. Hence, this study attempts to explore the continuous usage of emoticon through exploring the property of emoticon and usage motivation of emoticon. Based on the results, this study attempts to demonstrate practical implication of marketing on understanding user interest to mobile instant messenger service provider.

키워드

Emoticon; Expectation Confirmation Theory; Mobile Instant Messenger(MIM); Motivation of Emoticon; Property of Emoticon
제목
이모티콘의 지속적 사용의도에 영향을 미치는 요인에 관한 연구:모바일 메신저 서비스를 중심으로
제목 (타언어)
A Study on Factors Affecting Continuous Usage Intention of Emoticon:Focused on Mobile Messenger Service
저자
이소라; 장정빈; 김광회; 최정일
DOI
10.9716/KITS.2014.13.4.289
발행일
2014-12
저널명
한국IT서비스학회지
권
13
호
4
페이지
289 ~ 308